Accessing the Device Manager
The Device Manager is accessed from the Live Platform portal Dashboard or Services page.
| ➢ | To open Device Manager: |
| 1. | In the Live Platform portal, do one of the following: |
| ● | In the Live Platform Dashboard, click the Device Manager link. |
The Device Manager Dashboard page is displayed.
The Management page is displayed.
| ● | In the Services page, from the Service Actions drop-down menu, choose Device Manager > Open Management Page. |
The page displays:
| ■ | Device Summary |
| ● | Summary of Registered Devices |
| ● | Summary of Unregistered Devices |
| ● | Disconnected Devices |
| ■ | Statistics Summary |
| ● | Customers on board |
| ● | Service Providers |
| ● | Models of devices currently deployed |
| ● | Firmware installed on deployed devices |
| ■ | Device details |
|
Column |
Description |
|---|---|
|
User |
Microsoft Office 365 Azure Customer Tenant username |
|
Time |
The last time the device was auto-provisioned with firmware |
|
MAC |
MAC address of the device |
|
Model |
The device model |
|
IP |
The device's IP address |
|
Firmware |
The firmware version installed on the device |